Hba999 believes gaming is entertainment, not a source of income. By playing responsibly, you set your own limits, protect your family, and keep gaming enjoyable every time.
Our core principles: At hba999, responsible gaming isn't just a rule — it's part of our culture. Every user's mental well-being and family life matters to us above all else.
Responsible gaming means enjoying gaming as entertainment without letting it negatively affect other important areas of your life — such as family, work, health, or financial security. At hba999, it means setting your own boundaries and having fun within them.
Many people in Bangladesh see online gaming as a quick way to earn money. The reality is, gaming is a form of entertainment. Winning and losing are both part of the experience. hba999 wants you to enjoy gaming — not stress over it.
Keep in mind: Responsible gaming doesn't mean stopping — it means playing with the right mindset.
Hba999's responsible gaming policy is built on three core pillars: Awareness, Controls and Support. We provide every user with full access to these three features to ensure gaming remains a positive experience at all times.
The most effective way to game responsibly at hba999 is to set clear personal limits. You can configure various limit types directly from your account settings — entirely on your own terms.
Set a maximum daily deposit limit in BDT. Once that limit is reached, the system will automatically block further deposits.
Set a weekly limit on your total betting amount. You'll receive a warning if you're approaching your budget.
Decide how long you'll play in a single session. Once the time is up, you'll be prompted to take a break.
Your session will automatically end once you reach a set loss limit. Come back and play again the next day.
Important: Lowering a limit takes effect immediately. Increasing a limit, however, has a 72-hour waiting period — this is designed to protect you from making impulsive decisions.
To set your limits, log in to your hba999 account and go to "Account Settings" > "Responsible Gaming". From there, you can manage all your limits in one place.
Recreational gaming can sometimes gradually turn into a problem. Watch for the signs below — if any of them apply to you, it's time to take action.
| Signs | Details |
|---|---|
| Playing to Win Back Lost Money | Chasing losses by placing repeated bets is the most dangerous habit you can develop. |
| Spending Beyond Budget | Playing with savings or borrowed money beyond your set budget. |
| Hiding your gaming from family | Lying to family or friends about your gaming habits. |
| Impact on work or studies | Difficulty focusing on work or studies due to gaming. |
| Inability to stop playing | Being unable to stop gaming even when you want to. |
| Emotional Distress | Feeling angry, anxious, or depressed when you lose or are unable to play. |
| Decline in sleep and overall health | Gaming disrupting your sleep or eating habits. |
If you feel you need help: Don't hesitate to contact hba999 support. Our responsible gaming team will help you take the right steps.
Ask yourself the following questions to evaluate your gaming habits honestly — this information is for your eyes only.
In the past month, did you set a limit on how much time or money you'd spend, but find yourself unable to stick to it?
Have you repeatedly tried to win back money you lost through gaming?
Have you cut back on time with family, work, or studies because of gaming?
Have you hidden or lied to people close to you about how much time or money you spend on gaming?
Have you felt restless, irritable, or depressed after stopping gaming?
Have you taken out a loan or borrowed money from someone in order to fund gaming?
Results Analysis: If 1-2 answers are "Yes" — stay cautious and set limits. If 3 or more are "Yes" — consider self-exclusion or speak to our support team right away.
If you feel you need a break from gaming, hba999's Self-Exclusion feature is available to you at any time. It's completely confidential and can be activated whenever you need it.
Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
Long-term exclusion: Close your account for 3 months, 6 months, 1 year, or permanently.
Permanent account closure: You can permanently close your account at any time. Your remaining balance will be refunded upon request.
Marketing Off: You can opt out of promotional messages and offers at any time.
While self-exclusion is active, hba999 will not send you any bonus offers or promotions, and access to your account will be completely blocked. This is a strict measure put in place for your own protection.
How to activate: Go to Account Settings > Responsible Gaming > Self-Exclusion and select your preferred duration.
Hba999 is strictly an 18+ platform. We take every measure necessary to protect minors from accessing our gaming services.
Advice for parents: Use parental control software on your devices. Have an open conversation with your children about the risks of online gaming.
Our support team is here to help with any family protection concerns. If you believe a family member is struggling with a gaming problem, please let us know right away.
If you're struggling with gaming or want to help someone who is, hba999's responsible gaming team is always here for you. Don't hesitate to reach out.
Live Chat Support: Our trained team is available on 24/7 Live Chat, ready to assist you.
Email support: [email protected] — responses within 24 hours.
For professional mental health support related to gaming addiction, we recommend contacting your local mental health center. hba999 fully supports seeking professional help to address gaming addiction.
We believe every player deserves a safe and enjoyable gaming experience.
Set your own deposit, betting, and session time limits. The system will automatically enforce them.
Pause your play anytime with a single click and take a break ranging from 24 hours to 30 days.
View a complete real-time breakdown of your total spending, winnings, and losses.
Once a long-term self-exclusion is active, hba999 will not send you any marketing or promotional communications.
Strict KYC verification at registration and withdrawal — minors are completely blocked from access.
Our trained support team is always ready to help with any responsible gaming questions.